Questions & Answers

Please ask any question.

129 comments… add one
  • Cluie Binonso Jul 24, 2017, 12:52 pm

    Excuse me, how much is your room rate if we only stay for 2-3 hrs good for two? standard room

    • mph Jul 24, 2017, 3:11 pm

      – No short time rates.
      – The email address you provided is invalid.
      The response was:
      554 delivery error: dd This user doesn’t have a yahoo.com account

  • sarah May 21, 2017, 2:14 pm

    Hi, how much po ang reservation fee? Nov 26, 2017 pa nuon xa but we just want 2 make sure n ma reserve s amo ang slot… Kiddie party pool side, 50-60 heads included n ang kids… Thanks 😀

    • mph May 21, 2017, 2:49 pm

      Please check your email.

  • Bashyang Apr 5, 2017, 10:13 pm

    Hi. Inquire lang for a birthday party how much per pax if Dili mo avail SA party package with venue na?
    Or if venue lang pool or function area? Mga around 100 to 120 pax maka accommodate ba SA poolside? Thnks

  • Vie Mar 21, 2017, 2:20 pm

    Do you function room that will cater 1 day training good for 10 pax?

    • mph Mar 21, 2017, 4:05 pm

      Please check your email.

  • Jasminia Seno Dec 2, 2016, 10:10 pm

    Hi would like to make a reservation Dec 5,2016 is for a small party 40pax pool area.still possible?

    • Jasminia Seno Dec 2, 2016, 10:21 pm

      Or is it possible to make a special arrangement about the time of the event and inclusion..

      • mph Dec 3, 2016, 3:34 pm

        I am sorry. Minimum 50 persons/seats required.

        Have to pay in full before 6pm today; otherwise, no more time to prepare.

        Manager Maricor is in charge of functions at the hotel. Please schedule an appointment with her before visiting.
        Telephone Numbers: (63-32) 233-2352, 233-3677, 233-3883, 233-3887, 233-0130

  • Lizette Uy Oct 30, 2016, 10:06 pm

    Good day Ma’am/Sir! May I inquire regarding poolside venue, and function room rates. Also if we can rent poolside venue only or does it always come with a food package? Good for 20-25 pax. Hope to hear from you soon.

    • mph Oct 31, 2016, 11:33 am

      Please check your email.

  • jing Oct 13, 2016, 11:26 am

    hi,

    I would inquire if there advance payment if we reserve the function hall with pool? or near the pool?and how much would be the rate for the function hall with pool. Our schedule is on December 16,2016. WE would like to have a formal buffet.thanks

    • mph Oct 13, 2016, 2:51 pm

      1) Advance deposit is required to reserve venues.

      2) Function Room Venue is separate from Poolside Venue.

      3) For quotation, please provide number of seats.

      4) For our buffet packages, please go to:
      https://www.metroparkhotelcebu.com/wedding-buffet-menu/759

      5) December 16, 2016 – Available. Because Christmas, we recommend reserving soon.

  • Joyce N. Aug 8, 2016, 11:13 pm

    Hi! Do you have an airport transfer service? thanks

    • mph Aug 9, 2016, 7:46 am

      Please check your email.

  • Jen Jul 29, 2016, 8:27 pm

    Since 2 rooms included in your wedding package, when we add 2 standard rooms can we get any discounts? 😉 How much po?

    • mph Jul 30, 2016, 11:04 am

      Please check your email.

  • Jen Jul 29, 2016, 8:20 pm

    Can we check in at 8am when we have a wedding package both ceremony and reception at your hotel? Wedding will start at 4pm and will check in earlier for preparations.

  • Lhen Jul 28, 2016, 10:45 am

    Hi, do you offer transfers from airport to hotel

    Thank you.

    • mph Jul 28, 2016, 11:49 am

      I am sorry. (No) pick-up service.

  • GILYAN Jul 16, 2016, 3:36 pm

    PWEDE DILI 2:00 MAGSTART ANG DEBUT?

    • mph Jul 16, 2016, 4:19 pm

      Available Timeslots are:
      10am to 2pm
      11am to 3pm
      5pm to 9pm
      6pm to 10pm

      The email you provided is invalid.
      The error that the other server returned was:
      554 delivery error: dd This user doesn’t have a yahoo.com account

  • steff May 3, 2016, 7:01 am

    hi, what is the cheapest room available with bathtub, good for 3 persons, overnight stay only? tentative date of stay is may 27-28. thanks.

  • Liz Apr 21, 2016, 7:22 am

    Bringing our own food is allowed?

    • mph Apr 21, 2016, 3:08 pm

      Please check your email.

  • Trish DC Feb 16, 2016, 9:08 pm

    and what ang decorations nga included sa package? :)

    • mph Feb 17, 2016, 3:32 pm

      Debut package – has debut-related decorations
      Buffet package – just formal set-up of venue

  • Rhea Caldwell Feb 12, 2016, 7:00 pm

    I would like to have a childrens party but not with your package, I want to bring my own decorations and food. Do you still have the P900 promo?

    • mph Feb 13, 2016, 11:21 am

      Please check your email.

  • Rhea Caldwell Feb 12, 2016, 6:57 pm

    If I am a guest and I invite non guests to go swimming how much is it for the swimming pool for non guests?

  • Rhea Caldwell Feb 7, 2016, 2:55 pm

    What is the rate for 6 months?

    • mph Feb 8, 2016, 10:51 am

      Monthly rates have been sent to your email.

  • marie baccay Nov 26, 2015, 2:09 pm

    do you offer monthly rates?

    • mph Nov 26, 2015, 3:11 pm

      Monthly Rates emailed.

  • GPark Nov 12, 2015, 7:51 pm

    What time of day is there a best chance on Weekdays or weekends to grab a 900 pesos PROMO fare room? Is using the pool free or extra charge?

    • mph Nov 13, 2015, 10:31 am

      Hotels are generally more busy during the weekends.

      The pool is available to in-house guests (for free) from 9am to 9pm except during maintenance and pool parties. Pool parties may be up to 10pm. Please be advised that we usually have pool parties during the weekend.

      https://www.metroparkhotelcebu.com/tag/pool

  • faith Nov 11, 2015, 9:39 am

    Hi,
    We are planning to have a Christmas party between december 18,19 and 20. I want to inquire for your pool paarty package with food, but good only for 30 people. If without food, how much is your pool rental with complete equipment? Thank you.

    • mph Nov 11, 2015, 12:30 pm

      Minimum 50 persons.

  • April Apr 23, 2015, 10:07 am

    I mean there are 108 shots in the inclusive to the package I want to get all the remaining pictures, where I can get those pictures?

    • mph Apr 23, 2015, 12:50 pm

      Please check your email.

  • Apol Apr 22, 2015, 10:01 pm

    Where I can get the other photos that has not been inclusive with that debut package?

    • mph Apr 23, 2015, 10:01 am

      I am sorry. We do not understand your question. Please clarify.

  • April Mar 10, 2015, 9:50 pm

    If the party will be held in poolside. Is there any projector or something screen?

    • mph Mar 11, 2015, 10:10 am

      Please check your email.

  • ghie panlaqui Feb 12, 2015, 9:14 am

    I wish to know if you have manila branch and debut packages.Please email me as soon as possible. Many thanks and waiting.

  • Amber Feb 1, 2015, 4:03 pm

    Good day!

    We are planning to avail your children bday package, we would like to know if the poolside venue is still available on March 21 or 28?

    • mph Feb 2, 2015, 1:33 pm

      Both dates are still open.

  • Anton Jan 13, 2015, 5:15 pm

    hello! we stayed in your hotel room in 1202. 11.01 Lost Room charger from the Apple MacBook. please answer did you find it

    • mph Jan 13, 2015, 5:34 pm

      We have informed Manager Yorlin. She will ask housekeeping if they found a charger. We will send you another email tomorrow – January 14, 2015 (Wednesday).

  • carlos :D Jan 1, 2015, 2:38 am

    hello and happy new year! :D

    future plans for staying in a standard room with 1 matrimonial bed for 2 :D

    I would like to ask the following:

    1) What time is your check-in time and check-out time for day use and what is the price?
    2) what facilities can I use for the day use?
    3) can I pay during the day I check in in your hotel?
    4) is there any corkage?

    or

    5) is it better to accommodate the overnight stay BUT can i check out the same day? (example: check-in at 8am jan. 1 2015. check-out at 9pm jan.1 2015)
    6) food prices? or buffet prices? and menu please :D

    7) what information should i know more?

    thank you for your time! :D

  • Sheryl Dec 28, 2014, 5:06 pm

    Hi!

    I have plan to stay in your hotel however we are 3 adults, your standard room is only good for 2 persons. Do you have charge for an excess of one person? The 3rd person don’t want to be separated. Please advise.

    By the way, do your hotel got fast foods nearby?

    Please let me know asap. Thanks!

    • mph Dec 29, 2014, 10:28 am

      Please check your email.

  • Sharmaine Nov 27, 2014, 9:37 pm

    Are the rates different from weekends?

    • mph Nov 28, 2014, 10:53 am

      Same rates through out the week, except during Sinulog.

  • Robert Nov 27, 2014, 9:32 pm

    Can I ask Something? what are your rates different from weekends?
    thank you…

    • mph Nov 28, 2014, 10:50 am

      Same rates through out the week, except during Sinulog.

      There is something wrong with the email address you provided.

      The error that the other server returned was:
      554 delivery error: dd This user doesn’t have a yahoo.com account

  • Ma. Lourdes P. Galit Oct 17, 2014, 12:09 pm

    Gud am, would you recommend to me if I can cancel my previous reservation from an agency, then I directly reserve to you? You know, I reserved Jan 19-22, but the problem is we will be arriving cebu by 12:15AM and can you are entertain me by 1:00AM, can I move my reservation to Jan 18 just for me to be accommodated upon my arrival on the 19th? hope to enlighten me and be accommodated, thanks! :)

    • mph Oct 17, 2014, 1:17 pm

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • hyunsang jung Aug 20, 2014, 2:40 pm

    I wanna know weekly & monthly standard room(queen size 1bed) rate…

    • mph Aug 20, 2014, 2:43 pm

      No weekly rates. Monthly rates have been sent to your email.

  • Ms. Arcayos Jul 31, 2014, 7:45 pm

    Is tax already included on the wedding package rates published on this website?

    • mph Aug 1, 2014, 1:52 pm

      Tax is already included.

  • unknown Jul 29, 2014, 8:30 am

    Do you still have this debut package?

  • Bam Jun 27, 2014, 2:59 am

    Which rooms have balcony? Id like a room with balcony and need to know before I make reservation.

    • mph Jun 27, 2014, 1:26 pm

      We have replied to your email. If you don’t see our reply, please check your spam or bulk mail folder.

  • carrie Jun 16, 2014, 5:57 pm

    hi there!

    I am planning to have my son`s 4th birthday party in your place..kindly send quotation for 70pax in my email and i very much interested the pool venue.

    hope to chat with u soon.

    thank u in advance

  • Jean Apr 27, 2014, 12:23 pm

    Hi, is your pool open today? How much would it cost per person if we’re not in-house guests? How about kids below 7 yrs old.

    • mph Apr 28, 2014, 9:59 am

      We apologize for the not immediate reply. Emails and comments are processed within 1-2 business days, not immediately.

      People who are not staying in the hotel have to pay 125 pesos per person (adult or child) for a day pass to use the pool.

      The pool day pass doesn’t mean full 6am to 8pm. Sometimes, there are pool parties or the pool requires maintenance so the hours within a day wherein the pool is available for use may be shortened.

  • sherwin Apr 15, 2014, 11:32 am

    Good day! Is your function room still available for May 8, 2014? Thank you.

    • mph Apr 15, 2014, 1:33 pm

      MPH Function Room May 8, 2014 (Dinnertime) is still available.

      Lunchtime or Early Afternoon is already booked.

  • joy Apr 14, 2014, 8:39 pm

    Good evening! Is the function room still available for May 8,2014? Thank you.

    • mph Apr 15, 2014, 1:33 pm

      MPH Function Room May 8, 2014 (Dinnertime) is still available.

      Lunchtime or Early Afternoon is already booked.

  • Bryan Gurit Mar 30, 2014, 4:25 pm

    hi i have 4 adult 3 kids guest and im planning to let them stay in your hotel. what room can you suggest and i would like to know the rates?just for a night. thank you

    • mph Mar 31, 2014, 2:04 pm

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • joy Mar 16, 2014, 1:44 pm

    Good afternoon! I just want to ask regarding the mood of payment in your wedding packages. We’re getting married this coming May 8, 2014. Thank you.

    • mph Mar 17, 2014, 10:10 am

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • Diah Jimenez Mar 10, 2014, 10:08 am

    Can we rent for function hall alone and i will provide the caterer?

    • mph Mar 10, 2014, 10:54 am

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • vergie tubil Feb 28, 2014, 11:15 pm

    how much is the venue alone for wedding. 100 pax

    • mph Mar 1, 2014, 3:28 pm

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • Ray Feb 24, 2014, 3:25 pm

    Hi, we are planning to visit cebu and stay at MPH, 9 person perhaps, what best accommodation you can offer to us? (April 25-27 – still available?)

    thank you very much!

  • Mark Woodward Jan 8, 2014, 7:19 am

    Do you offer discounted monthly rates?

    • mph Jan 8, 2014, 11:08 am

      Monthly rates have been sent to your email. If you don’t see our email, please check spam folder.

  • Lea Balabat Nov 8, 2013, 1:13 pm

    Hi i wanna ask if you’ve got any availability and how much will it be for Dec 9, we wanna stay 1 night, wanna ask too f what type of breakfast are you serving?, can we have an early check in around noon time?. We wanna get the standard room with matrimonial bed.

    • mph Nov 9, 2013, 11:22 am

      I apologize for the not immediate reply. Power was off for most of
      the day yesterday in Cebu City because of the typhoon.

      There’s no more MPH Standard Rooms left for today – Nov. 9, 2013.

      There’s still rooms at Crowne Garden Hotel.

      http://crownegardenhotel.com/

      We have also sent you an email (with more details). If you don’t see our email, please check your spam or bulk mail folder.

  • phoebe Nov 7, 2013, 12:30 pm

    How much is your monthly rate? Thankyou

    • mph Nov 7, 2013, 5:18 pm

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • pyke Oct 3, 2013, 1:59 pm

    hi,
    i would like to ask ..how much is the rate if we want to use the pool side for birthday vent without the packge.,and some price for the buffet only for adults and kids.

    thanks

  • perly lopez/ Candy Travel Sep 12, 2013, 12:42 pm

    Need quotation for 3 days 2nights
    room with breakfast for 105 person….

    need quotation asap…. ive already sent an email thru yahoo and facebook account…

    Thanks..
    perly

    • mph Sep 12, 2013, 3:53 pm

      We have replied to your email. If you don’t see our reply, please check your spam or bulk mail folder.

  • Ralyn Ong Aug 16, 2013, 2:53 pm

    For the birthday party package, would it be okay if avail sa package but the ratio of adult and kid’s attendees is not 30-20? Coz we are planning to avail the bday party package for the 1st bday of our son this coming October 2013 but our kiddie guests are relatively small compared to our adult guests.

    Pls advice. Thanks!

    • mph Aug 16, 2013, 3:32 pm

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • Jan Marie San Juan Jun 27, 2013, 6:28 pm

    I am planning to have my daughter’s 3rd bday party in your place..i would like to know if the 16500 is the only package that you can offer? it will be for 40pax only..thanks

    • mph Jun 28, 2013, 5:53 pm

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • sid Jun 5, 2013, 11:05 pm

    can we rent extra pillows?

    • mph Jun 10, 2013, 4:40 pm

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • Altine May 30, 2013, 9:25 pm

    hello,
    we’re planning to stay at the metro park hotel this june 3, is it okay if we’d checked out on the same date? we will be there at 8 a.m will the “with breakfast” available for us?

    thank you.

  • Beryl May 26, 2013, 7:49 pm

    hello I ent you an email inquiring about the possibility of an early check in. I would also like to know how much your shuttle service costs to and from the airport.

    • mph May 27, 2013, 3:23 pm

      We have replied to your email. If you don’t see our reply, please check your spam or bulk mail folder.

  • Johan May 24, 2013, 4:43 pm

    Hi! Some of my classmates and I are going to Cebu in July to attend a convention in Waterfront Hotel. We would just like to know if you offer free transportation to and from the airport and the convention venue? The number of us going there is about 10 persons. And, do we have all have to book simultaneously so that we can all avail of the free transpo? Thanks!

    • mph May 24, 2013, 4:48 pm

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • Francisco F. Javier May 9, 2013, 9:47 pm

    Please quote us for a Function Room, Audio-Visual equipment for our 5-Day Training (7am to 6pm)for about 30 pax or more. You shall provide Snacks AM/PM and Lunch for the rest of our schedule day.

    • mph May 10, 2013, 11:06 am

      We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • Marecor Diaz Apr 6, 2013, 5:34 pm

    I would like to enquire on your family room A… do u have an available unit for 2mrw, april 7 until april 9? 2 nytz only. F u do, pls pa reserve po ako 1 unit.

    • mph Apr 6, 2013, 5:39 pm

      We have already sent you an email. If you don’t see our email, please check your spam or bulk mail folder.

  • Angie Apr 5, 2013, 9:33 pm

    I will be with my mother and my child in cebu on April 26-28…I am planning to stay in your hotel. Does all your standard rooms have windows?i prefer to have 1 matrimonial bed in the room?i also want your standard room with balcony, is it the same price with standard room without balcony?what floor is the standard room situated?

    • mph Apr 6, 2013, 3:03 pm

      All MPH Standard Rooms have windows.

      We have sent you an email with more information. If you don’t see our email, please check your spam or bulk mail folder.

  • Cheska Neri Mar 9, 2013, 8:08 am

    Hello,

    My family is going to Cebu this April and we are planning to stay in Metro park hotel. What type of breakfast do you offer if we avail the “with breakfast” rate. Is it buffet type of breakfast or just regular bread and coffee?

    • mph Mar 9, 2013, 2:30 pm

      We have sent you an email (with some of the plated breakfast sets). If you don’t see our email, please check your spam or bulk mail folder.

  • David Mar 2, 2013, 10:35 pm

    Hello,
    I will be traveling alone to the Philippines but meeting some friends there. I would like to save some money on accommodation so firstly could you give me an idea of what qualifies as a long term stay at your residence and the relevant prices and savings.

    If this is too vague a question let me give you an idea of my stay; 2 weeks to 2 months. I would think a furnished studio apartment would be adequate. However if you have something cheaper then that’s also possible. Also what is your policy on guests having friends over?

    Best Regards,
    David

    • mph Mar 4, 2013, 2:48 pm

      Metro Park Hotel only has discounted daily rates and monthly rates. 2 weeks to less than 30 day stay would still fall under discounted daily rates.

      If your number of days is less than 30 days but close to 30 days, you can just pay the monthly rate (if it comes out cheaper that way) BUT there is no refund for unspent days.

      As for having friends over, it depends on how many and whether they are staying overnight.

      MPH 1 bedroom condo and MPH standard is good for 2 persons automatically.

      We have also sent you an email (with the hotel’s monthly rates). If you don’t see our email, please check your spam or bulk mail folder.

  • chika Feb 17, 2013, 9:17 am

    jsut to be clear, the pool is free of charge to in-house guests right? thank you! :)

    • mph Feb 17, 2013, 9:26 pm

      Guests who are staying at the hotel can use the pool for free from 8am to 7pm, only if there is NO pool party and if the pool is not under maintenance.

  • fatima gaspe Jan 28, 2013, 9:30 pm

    is it okay to bring 6 people in an economy room for two? is there an extra charge? Thank you.

    • mph Jan 29, 2013, 3:08 pm

      MPH Economy is a 2pax room. For 6 people, you will need 3 Economy Rooms.

      We have also replied to the email you had sent us.

  • jera Oct 11, 2012, 10:50 am

    do you hold chrismas party? maybe less than a hundred people at the poolside? how much per haed?

  • Cathy Aug 15, 2012, 10:24 pm

    I like to ask if i will hold a debut party in the poolside can we have a swim after? and if we will use the rooftop and it will rain do you have something to cover so that our event wont be ruined? and are your quotes fixed and updated? Thanks.

    • mph Aug 16, 2012, 11:18 am

      If you pick the pool as your venue, you and your guests can swim in it (at no extra charge). Just please keep within the 4-hour limit. Per extra hour is 1000 pesos.

      If you pick the rooftop, and it rains – your party will be transferred to the Function Room. The Function Room is kept open when the Rooftop Venue is booked.

      Please be advised that if you pick the Rooftop venue, your guests can’t use the pool for free. There will be extra charges per person for pool use (if your venue is the Rooftop).

      Also, if you pick the Rooftop and there’s another party at the Pool (at the same time), your guests can’t use the pool at all.

      Debut party package is up-to-date:
      https://www.metroparkhotelcebu.com/debuts/487

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